support with money and running your home

There are various organisations that can offer you help and support with money:

  • The Money Advice Service is an independent tool set up by the government to provide people with impartial financial help and support. You can use their free online financial health check to get a personalised action plan to help you make the most of your money and plan for future goals.
  • The Department for Work and Pensions (DWP) can offer you interest-free loans to help pay for essentials such as furniture, clothing, removals, or expenses related to starting a new job. You can ask for a budgeting loan to repay items that you’ve already bought on hire purchase or credit. Visit budgeting loans for more information.A credit union is a savings and loans co-operative owned and run by its members. You can join NEFirst Credit Union if you live or work in County Durham, which will give you access to:
    • An easy and flexible way to save and a competitive dividend
    • Low-cost fixed-rate loans
    • Free life insurance on savings and loans (subject to terms and conditions)
    • Security for your money, as credit unions are regulated by the Financial Services Authority and part of the Financial Services Compensation Scheme.
  • Illegal money lenders, or loan sharks, can have a horrific impact on our communities. We want our customers to know that if they have fallen prey, this is nothing to be ashamed of and help is available. If you think there are illegal money lenders operating in your area you can contact the Illegal Money Lending Team here.
  • If a large part of your household budget is spent on gas and electricity then there are ways for you to possibly reduce this expense:
  • There are several different schemes available to help people with the cost of their water bills. Depending on whether you have a water meter, pay water rates, or are in areas, we will be able to provide help and advice.

Want to know more?

For more information about the support services available to help you sustain your tenancy, get in touch.

Just select the ‘general enquiry’ option in our contact forms below.

Get in touch